How to Stop Losing Customers and Increase Orders by 20% with RFM

For the prosperity of the business in tough competitive conditions, it is important to keep existing customers, as well as increase their number. For this, a marketing method is ideal - before-sale.
In the material, we will tell you how the process of sales works in general, and also on specific examples we will show how it works in Revvy.

    Компания Revvy provides shopify website design  services for business to collect reviews and integrate them into geoservices. We send promotional mailings and automatic notifications to WhatsApp. This, in turn, increases the customer base, improves the quality of service. This leads to an increase in income.

Customers are approached by our customers with the task of increasing sales. And the main question that we hear from them is how to keep our business awowing in the framework of fierce competition?
The answer is singly: you need to increase the amount of the average check and increase the number of orders with the help of before-sales. In the article, we will show on the example of our customers how we cope with it.
What is before-sales
Resales - not just selling additional goods or selling additional services. It is the skill to do the sale, recommend a product that will improve the initial purchase and bring more pleasure from it. This is a working method, both for increasing profits and for establishing feedback to customers.



For example, you own a coffee shop. Your guest bought a latte. Advise him with a cheesecake. Either you have a sports goods store and the customer is interested in the bike. It is especially useful for pumping tires or speedometer. This will be a sale. When you offer to make an unscheduled but needed purchase.
Types of Pre-Sales
There are two main types:

    Cross-sell – sale of additional goods or sale of additional services to the initial purchase. For example, a person has holt on a phone, you can offer to buy a case to it.